職位描述
Responsibilities:
· Responsible for delivering the highest levels of customer service and customer satisf.
· Provide on-site service support and maintenance of Accurays products in the assigned territories.
· Provide on-call support to Accuray customers in China.
· Manage the technical service information flow between Accuray HQ and China.
· Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
· Implement Preventive and Corrective Maintenance programs for China Region.
· Manage the technical service information flow between Accuray HQ and China.
Qualifications:
· A technical Bachelor’s degree (BSEE) or equivalent is required
· Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent
Attributes:
· A positive attitude and highly motivated.
-Must be a self starter, able to work independently and take initiative.
-Capable to work and deal with high pressure situations
-A team p and contribute openly to colleagues.
· Strong interpersonal and presentation skills.
· Be able to competently perform field service activities in assigned territories.
· Have strong troubleshooting skills.
· Able to lift 25Kg and work on ladders.
· Good oral and written communication skills in English and Mandarin
企業(yè)介紹
Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射腫瘤治療公司，致力于發(fā)展、生產(chǎn)及銷售引領(lǐng)醫(yī)護標(biāo)
準(zhǔn)的個人化、創(chuàng)新治療解決方案，旨在延長患者的壽命及提高他們的生
活質(zhì)量。本公司的先進技術(shù)提供全方位的放射治療和放射手術(shù)治療。
我們的理念：
開創(chuàng)一個新的未來，讓癌癥患者不再遭受恐懼和痛苦。
我們的使命：
制定個人化、先進的治療解決方案，延長患者的壽命及提高他們的生活質(zhì)量。
我們的治療方案的重要性：
患者–Accuray透過創(chuàng)新，延長癌癥患者的壽命及提高他們的生活質(zhì)量，為他們帶來新的希望。
客戶–Accuray的先進治療解決方案提高了醫(yī)療機構(gòu)的臨床治愈機會，幫助他們?yōu)槊恳晃换颊咛峁┳詈玫闹委煛?br/>投資者—Accuray提供專門用于影像導(dǎo)引放射手術(shù)和調(diào)強放射治療的獨特產(chǎn)品，這兩個市場分部正在快速增長。
員工——Accuray員工致力于從根本上改變癌癥治療方法的未來，延長患者的壽命并及提高他們的生活質(zhì)量。
