職位描述
崗位職責(zé)：
?Proactively engage with all Nike China customer service function stakeholders to make sure the right and consistent understanding of business needs and knowledge
?Analyze and document business processes, study/research new process requests, and create processes flow diagrams
?Provide consulting services, communicate and coordinate with business user, gather, validate, and document business requirements of various customer service function, refine requirements and translation requirements into IT technical solutions
?Act as IT subject matter expert in multi projects of Nike China Customer service. Be in charge of the IT relevant tasks and work streams.
?Act as business system analyst, establish project to make consulted IT solution happen and support project in Think & Study/Research phase, which is under the guidance of Nike project methodology (P3 process).
?Understand and assist Nike China business on project related changes on process, people and tools. Provide sufficient training and support to drive any IT related transitions.
?Effectively communicate with both Nike China Supply China function team and GC Nike Tech. Work closely with Architecture team, project team, production support, be an efficient bridge to manage the right information and business understanding between business team and Tech Team
?Working with project team, monitor and manage the project delivery performance to make sure the high quality deliverable.
任職資格：
?Bachelor degree or above, major in computer science or relevant.
?＞5 years working experience in IT business analyst or system analyst role
?Understand fundamental IT application architecture
?Experienced with BI solution and platform
?Retail industry experience, customer service knowledge is a plus
?Solid written and oral communication skills in both Mandarin and English.
?Quick leaner, good interpersonal skill, multi-task capability.
企業(yè)介紹
NTT DATA集團(tuán)始建于1967年，原是日本電信電話公社的數(shù)據(jù)通信部門。1988年從日本電信電話公社獨(dú)立出來，并于1995年在東京證券交易所上市。
NTT DATA（恩梯梯數(shù)據(jù)）集團(tuán)是世界500強(qiáng)企業(yè)NTT集團(tuán)旗下五大核心集團(tuán)之一，是世界領(lǐng)先的IT服務(wù)供應(yīng)商和全球創(chuàng)新合作伙伴，分支機(jī)構(gòu)遍及42個(gè)國(guó)家和地區(qū)，目前集團(tuán)員工人數(shù)已超8萬名。NTT DATA集團(tuán)在日本金融業(yè)IT服務(wù)銷售額排名連年名列第一，在金融，公共，制造、流通等眾多領(lǐng)域積累了40年以上的豐富經(jīng)驗(yàn)和技術(shù)。我們注重長(zhǎng)期合作，將全球資源與本地知識(shí)有效結(jié)合，為客戶提供卓越的專業(yè)IT服務(wù)。
NTT DATA自1998年開始，一直致力于為中國(guó)各領(lǐng)域頂級(jí)企業(yè)提供多方位的IT服務(wù)，在中國(guó)各地的投資企業(yè)有近二十家，擁有3,800名員工，NTT DATA（中國(guó)）作為中國(guó)業(yè)務(wù)的總部基地，除了在軟件外包領(lǐng)域有卓越的業(yè)績(jī)外，在中國(guó)本土的汽車、制造、流通、金融、醫(yī)療、零售等領(lǐng)域也呈現(xiàn)出了很好的發(fā)展態(tài)勢(shì)，今后也將繼續(xù)秉持“運(yùn)用IT技術(shù)改變世界”和“不斷革新IT技術(shù)”的雙重意志，在IT服務(wù)領(lǐng)域，發(fā)揮核心變革者的作用，以全球化的視野和規(guī)模，在幫助客戶實(shí)現(xiàn)夢(mèng)想的同時(shí)，成為
一個(gè)運(yùn)用IT技術(shù)和全世界的伙伴一起合作的公司；
一個(gè)擁有為滿足客戶要求，贏得客戶“感謝”而辛勤工作的員工的公司；
一個(gè)處處充滿生機(jī)、蒸蒸日上的公司；
