職位描述
1、Supporting new store event opening project for China, and other countries in Asia, need to manage the different parties involved in the new store infrastructure project to ensure the quality is met. This involves doing regular follow-up with the parties and manage all new store event project necessary field (account /layout/opening schedule/status report/……)
2、As project keyman between internal teams and Supplier’s team, transfer all information related with new store event project, like project timeline, detailed requirements, tech knowledge, installation processes, and check list and so on.
3、Contributing and working closely with other project owner and Store Support team for future improvements and/or systems enhancement from new store event project perspective.
The accomplished individual will possess...
1、Bachelor’s degree and a minimum 3 years of experience of infrastructure experience for retail environment;
2、Strong communication skills both in Chinese and English. Experience in partnering with business users and other IT team members to design and implement;
3、Working with multi-culture company across Asia;
4、Solid experience in vendor management and service delivery management
5、Documentation / Project managements / Communication / Presentation skill Skills
企業(yè)介紹
ServiceOne Beijing Limited( 北京直信創(chuàng)鄴數(shù)碼科技有限公司,簡稱SOG )于2001年在北京正式成立,陸續(xù)在45個(gè)城市設(shè)立了60家全資分支機(jī)構(gòu),擁有超過2000人的專業(yè)化服務(wù)管理團(tuán)隊(duì),搭建起一個(gè)直控重點(diǎn)城市、輻射全國市場的完善的服務(wù)網(wǎng)絡(luò),可以支持多達(dá)1000多個(gè)城市的快速服務(wù)需求。公司于2002年通過了ISO9001質(zhì)量體系認(rèn)證,是目前國內(nèi)最大的獨(dú)立第三方IT服務(wù)提供商之一。為客戶提供計(jì)算機(jī)及其外圍設(shè)備的維修、維護(hù)、技術(shù)支持、系統(tǒng)集成、軟件開發(fā)、常駐工程師等多形式、多元化的專業(yè)服務(wù)。公司內(nèi)部全面運(yùn)行自主研發(fā)的服務(wù)運(yùn)作系統(tǒng)(Service Delivery System),可以實(shí)現(xiàn)電話中心支持、服務(wù)定單分配、服務(wù)執(zhí)行監(jiān)管、庫存?zhèn)浼芾淼?,使整個(gè)服務(wù)過程處于實(shí)時(shí)受控狀態(tài),全面保障服務(wù)品質(zhì)。
SOG是Dell、Apple、ASUS、NEC、Netgear、Lexmark等IT廠商的授權(quán)服務(wù)商。服務(wù)產(chǎn)品包括臺式機(jī)、筆記本、服務(wù)器、打印機(jī)、媒體播放器、網(wǎng)絡(luò)相關(guān)產(chǎn)品、移動通信設(shè)備等;在不斷加強(qiáng)與各品牌廠商合作的同時(shí), 也與匯豐銀行、恒生銀行、NIKE、葛蘭素-史克必成、英格索蘭、DSM(帝斯曼)、默沙東制藥、Burberry、中宏保險(xiǎn)、殼牌石油、英國電訊等眾多知名企業(yè)形成服務(wù)伙伴關(guān)系,為企業(yè)客戶提供包括計(jì)算機(jī)、移動通信設(shè)備及其外圍設(shè)備的維修、維護(hù)及技術(shù)支持,服務(wù)器集群、網(wǎng)絡(luò)設(shè)計(jì)、綜合布線等系統(tǒng)集成服務(wù)..
SOG在鞏固現(xiàn)有服務(wù)體系的同時(shí),也不斷與二三線城市的服務(wù)商建立站點(diǎn)合作伙伴關(guān)系,進(jìn)一步擴(kuò)大公司的服務(wù)網(wǎng)絡(luò),拓展多樣化的服務(wù)產(chǎn)品,不斷追求卓越服務(wù)品質(zhì),探索最佳的共贏服務(wù)模式。為信息產(chǎn)品廠商打造服務(wù)品牌,為各企業(yè)客戶及終端用戶提供優(yōu)質(zhì)、高效的服務(wù),并致力于將SOG打造成為國內(nèi)最優(yōu)秀的IT服務(wù)商品牌。