Responsibilities:
- Providing technical assessment of customer applications in pre-sales and technical support in post-sales situations.
- Work closely with the sales team, be sensitive to sales situations, able to quickly analyze a technical problem through customer’s sample evaluations, recommend and implement a solution to meet the customers’ requirements, able to deliver effective presentation and demonstration of technical solutions to both large and small technical and non-technical audiences.
- Other responsibilities include: preparing software and hardware to demonstrate Cognex’s system capabilities during Trade Shows, preparing and conducting technical seminar presentation, and supporting beta customers.
- Provide front-line technical support. Interface and coordinate with technical support group to meet customers’ satisfaction.
- Conduct Product training courses in both English and Chinese to customers.
- This position requires almost 15-25% cross-region travel time, any candidate should be willing to travel at short notice.

Qualifications:

Education :
1. BS or MS in an engineering field such as Computer Science, Electrical Engineering, Mechanical Engineering, Optics or equivalent.
2. Knowledge of optics and lighting is of benefit.

Languages : Bilingual Chinese/English is mandatory.

Professional Experience :
1. A minimum of 2 years of experience in a similar position in factory automation is required. Previous experience with machine vision or image processing systems is of benefit. Proficient in at least one of the following programming languages : VB, VB.Net, C”.Net, VC++.
2. Understanding of the PC and networking environment is an absolute must.

Personal Qualification :
1. The uppermost qualification is a working attitude of devoting to achieving team goal, and to helping customer to solve their problem in a timely and satisfactory manner.
2. Candidate should have: good communication, interpersonal, technical, organizational and presentation skills, good analytical and problem solving skills.

工作職責(zé)：
1. 提供售前客戶技術(shù)應(yīng)用評(píng)估及售后技術(shù)應(yīng)用及支持
2. 與銷售團(tuán)隊(duì)緊密合作，對(duì)客戶的樣品進(jìn)行技術(shù)分析、提供符合客戶需求的技術(shù)應(yīng)用及演示
3. 在展會(huì)、技術(shù)交流會(huì)上提供公司產(chǎn)品系統(tǒng)的軟硬件支持和技術(shù)培訓(xùn)
4. 與技術(shù)支持團(tuán)隊(duì)一起提供現(xiàn)場技術(shù)支持，提高客戶滿意度
5. 能用中英文進(jìn)行產(chǎn)品技術(shù)培訓(xùn)
6. 能夠承受工作壓力，可以出差

要求：
1. 本科以上學(xué)歷，計(jì)算機(jī)、電氣工程、機(jī)械工程、光學(xué)專業(yè)，光學(xué)或照明專業(yè)知識(shí)者優(yōu)先考慮
2. 中英文良好
3. 2年以上工業(yè)自動(dòng)化行業(yè)相關(guān)經(jīng)驗(yàn)，有視覺或圖像處理系統(tǒng)經(jīng)驗(yàn)者優(yōu)先考慮
4. 熟悉VB、VB.Net、C”.Net或VC++，精通計(jì)算機(jī)及網(wǎng)絡(luò)技術(shù)
5. 有很強(qiáng)的服務(wù)意識(shí)，擅長與客戶交流溝通解決應(yīng)用中的實(shí)際問題
6. 溝通能力、交流能力、技術(shù)、組織和表達(dá)能力，很強(qiáng)的分析和解決問題的能力

康耐視公司是為制造自動(dòng)化領(lǐng)域提供視覺系統(tǒng)、視覺軟件、視覺傳感器和表面檢測(cè)系統(tǒng)的全球領(lǐng)先供應(yīng)商。同時(shí)也是領(lǐng)先的工業(yè)ID讀碼器供應(yīng)商。
康耐視視覺系統(tǒng)幫助公司企業(yè)提高產(chǎn)品質(zhì)量、消除生產(chǎn)瑕疵、降低制造成本、提供低廉的高質(zhì)量產(chǎn)品從而超越消費(fèi)者期望。
典型機(jī)器視覺應(yīng)用包括檢測(cè)缺陷、監(jiān)控生產(chǎn)線、引導(dǎo)裝配機(jī)器人以及跟蹤、分類和識(shí)別零件。
康耐視通過遍布北美、歐洲、日本、亞洲和拉丁美洲的辦公室，以及集成與分銷合作伙伴全球網(wǎng)絡(luò)為國際客戶提供服務(wù)。公司總部位于美國馬薩諸塞州波士頓附近的Natick郡。